QCloud lets you create staff members with different privilege levels, allowing tailored roles within your organization. There are three staff member types:
- Sub Admin comprehensive rights similar to Customer-Admin, but cannot delete the primary Customer-Admin account. Can create other Sub Admins, Billing Admins, and Reporting Admins. Responsible for system configuration, billing configuration, and resource provisioning/lifecycle management.
- Billing Admin manages billing-related functions only: adding cards for online payments, managing payments, and billing reports/transaction history. Cannot create resources or other staff accounts.
- Reporting Admin restricted to accessing and generating reports on system performance and resource usage. Cannot create resources, other staff accounts, or perform billing configuration.
List Staff Members #
Step 1: Navigate to Staff Members
Go to User Management → Identity & Access Management → Staff Members.
- QCloud loads a page listing all existing staff members with their details.
- Click on a staff member entry to open a popup with additional information.
Add Staff Members
#
Step 1: Open the Create Form
From the Staff Members page, click Create at the top-right corner of the QCloud header.
Step 2: Select the Role
In ‘Select role for staff member’, choose the required role: Sub Admin, Billing Admin, or Reporting Admin.
Step 3: Organization Information
Your associated organization is pre-populated automatically and cannot be changed.
Step 4: User Information
- Select role for staff member
- Username unique username for the staff member.
- Password set the initial password.
- First Name / Last Name.
- Email Address and Phone.
- Country, State/Province, and City.
Step 5: Submit
Click create to submit and add the staff member.
Delete Staff Members #
- From the Staff Members listing, hover over the desired account and select the Delete icon.
- Confirm the action in the prompt that appears.
Activate/Deactivate Staff Members #
- Hover over the account and click the More icon to view additional options.
- Click Activate or Deactivate as needed.
Enforce Password Reset #
- Hover over the account, click the More icon, and select Reset Password.
- The staff member will be required to set a new password on their next successful login.